Episode 34

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Published on:

20th Aug 2025

Trust Issues? How to Build, Break & Rebuild Trust

"We need to act like human beings." - Ben Baker

Ben and Syya dive deep into the power of trust in relationships and business. From friendships to Fortune 500 companies, trust is the glue that holds it all together, yet it’s fragile and easily broken. #GnawonThis and explore how trust is built, why it matters, and what it really takes to win it back once it’s lost.

Key Takeaways

* Trust is earned slowly but lost quickly.

* Open communication and accountability keep relationships strong.

* Brands must be transparent during crises to rebuild loyalty.

* Consumers want to feel valued, understood, and respected.

* Trust can be regained with honesty, sincere apologies, and consistent actions.

If you’re interested in personal growth, leadership, marketing, or brand building, join us!

Learn more about Ben Baker at IamBenBaker.com

Chat it up with Syya and the team at BrilliantBeamMedia.com

#TrustinBusiness #BenAndSyya #Relationships

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About the Podcast

Gnaw On This...
Business Bytes with Ben & Syya
If there is one thing that we have learned about business and life
IT’S THAT PEOPLE ARE THE X FACTOR
They constantly surprise us, both in amazing ways . . .
And . . . NOT SO MUCH
We’re Ben and Syya
AND
Welcome to GNAW ON THIS . . . BUSINESS BYTES
This show is about the real-life things
we ALL deal with EVERY DAY
HOW they relate to business
And HOW to make some sense out of our daily chaos
WELCOME to the show!

About your hosts

Syya Yasotornrat

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Syya is a tenured tech sales professional with her time at SonicWALL and Hewlett Packard (HPE) with some hospitality at the Walt Disney Company and IT recruitment experience in the mix. She is currently a podcast strategist and consultant, helping others to bring out their voice and legacy through podcasting. She loves to learn and talk about anything, so feel free to reach out!

Ben Baker

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Ben has been helping companies, and the people within them understand, codify, and communicate their unique value to others for more than a quarter of a century.

He is the president of Your Brand Marketing, an Employee Engagement Consultancy specializing in helping companies communicate more effectively inside their organizations.

He is the author of two books: “Powerful Personal Brands: a hands-on guide to understanding yours,” and “Leading Beyond a Crisis: a conversation about what’s next,” and the host of IHEART and Spotify syndicated YourLIVINGBrand.live show with more than 300 episodes behind him.

You can reach him at www.yourbrandmarketing.com